Refund Policy

Our main goal is to achieve 100% satisfaction for all our customers.

 

Our standard return policy lasts for 30 days. If 30 days have passed since your purchase, we are usually unable to offer you a refund or exchange.

 

To be eligible for a return, your item must be in the same condition you received it. It must also be in the original packaging.

 

To complete your return, we will need an email receipt or other proof of purchase.

 

In some cases, only a partial refund is granted: (if applicable)

*Any item not in its original condition is the cause of a damaged or missing part, not due to our fault.

*Any item that is returned more than 30 days after delivery.

 

Refund (if applicable)

Once your return has been received and inspected, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or denial of your refund.

 

If you are approved, your refund will be processed and the credit card or original payment method will be applied automatically.

 

Delayed or missed refunds (if applicable)

 

It may take some time before a refund is officially issued.

 

If you do not receive a refund within 2 weeks, please contact for support. [email protected]

 

To exchange items (if applicable)

 

We only replace products within 30 days if they arrive defective or damaged. If you need to exchange them for the same item, please email [email protected] and send your item to:

518 Xinmei Road, National Hi-Tech Zone, Yinzhou District 315103 Ningbo, Zhejiang, CHINA

Shipment

 

To return a product, you should mail it to:

518 Xinmei Road, National Hi-Tech Zone, Yinzhou District 315103 Ningbo, Zhejiang, CHINA

 

You will be responsible for paying for return shipping. Shipping charges are non-refundable.

 

Depending on where you live, your exchange product may take a long time to reach you.

 

You may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive the items you return.

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